By
Priyalaxmi B Iyer
Posted on August 13, 2025
Change request is a formal proposal to alter the system, product or a project.
Change request should be handled in a structured manner so that it doesnot have any negative impact on the scope, time and budget of the project.
Below are the steps involved in change request:
Change request identification: Identify the change request, document the changes with the specific details of the requested change, the reason of change and the impact of change in the project.
Change impact analysis: Assess the impact of change in various aspects such as timeline, budget, resources, cost. Evaluate the feasibility of implementing the changes in the project.
Change evaluation: Review the change request with the key stakeholders, project sponsors and reverent team members.
Change request prioritization: prioritize based on the urgency and its impact on the project goal. Determine whether the change needs to be done immediately or can be postponed to the future date
Change approval: Obtain a formal approval from the project sponsor of the change control board and also make sure the all the stakeholders aggree upon the requested changes.
Change implementation: Incorporate the approved changes into the project plan by the including the changes in the budget, time and resources. communicate the changes to the revelent project team and the stakeholders. Update the project documentation such as requirement, design, and test case
Change communication: Communicate the approved changes to all the revelant team members, to all the parties, stakeholders and client. Explain clearly about the changes required and all the adjustments in connection to that.
Change tracking and documentation: track and document all the changes including the approvals and the implementations. Maintain a log or a register and update all the changes to ensure the transparency and accountability throughout the project.
Change control and monitoring: continuously monitor the implemented changes and its impact on the project plan, scope and timeline. Update the stakeholders about any concerns and issues in the approved changes.
By following these steps project can handle change request.
As a BA we can also get some enhancement request for the ongoing project or the completed project
Enhancement refers to improvement or addition made in the project after its initial release. These changes is aimed to increase the software value, performance and functionality based on the customer feedback. Enhancement can be a part of regular software updating or a updating of new version.
To address the enhancement request BA would like to follow the standard process for handling new requirement.
Requirement Gathering: This involves understanding the new features such
Impact analysis: BA would analysis the impact of the enhancement on the existing scope, goal, budget and timeline and resources. This will help in determining the feasibility.
Stakeholder analysis: I would involve the key stakeholders such as the project sponser, the development team and other key personal and take the required inputs for the enhancement.
Evalutation and prioritization: I will work with the project stakeholders and the development team to evaluate and set priority for the enhancement request. This will consider the impact on project goal, object of the organization and resources.
Planning and execution: If the enhancement is approved and is feasible i will update the project plan, schedule and cordinate with the development team and the stakeholder for execution of the new feature and ensure proper testing and quality assurance.